Managed Print Services UK.Lower costs. Better support.
Managed print services for UK businesses and schools, combining printer support, toner, maintenance and print management software. Camelott helps you control and reduce printing costs, improve efficiency and strengthen print security, with personal support from our in-house technical team.
- Help from our own engineers.Remote diagnosis and on-site maintenance.
- Toner before you run out.Toner leftYour office
For monitored equipment under your agreed service plan.
- Understand your print costs.Compare my current costs
ToshibaGOLD PartnerWhat is a managed print service?
Managed print services (MPS) bring your printers, photocopiers, toner, maintenance and technical support together. Print management software adds controls and reporting to help improve security, efficiency and cost control. You have one team to contact and a clearer view of what you print and what it costs.
Equipment
Photocopiers, multifunction printers, workgroup printers and scanners matched to the actual workload.
Service
Maintenance, parts, labour and engineer support according to the agreed service plan.
Consumables
Toner monitoring and replenishment so users do not have to repeatedly check and order cartridges.
Print management software
Secure print release, user access controls and usage reporting on compatible equipment, configured around your requirements.
Scanning
Scan-to-email, folders, Microsoft 365, Google and other supported workflows.
Print cost control
Clear cost-per-copy (CPC) rates, usage figures and equipment costs, with what is included set out in writing.
If your main requirement is choosing a machine rather than managing the wider print environment, see our office photocopiers page. For finance and contract structure, see photocopier leasing.
What customers say about our service.
Support, toner management and installation, in our customers’ words.
“In addition to making savings, the service we receive is outstanding.”
“The team manages our toner supplies, responds promptly whenever we need help and sorts out any issues quickly.”
“the friendly team made the installation of the new machines straightforward from start to finish.”
Google rating checked .
Read the Google reviewsReduce print costs and improve efficiency.
The objective is not simply to put every printer under contract. A useful managed print service should reduce avoidable cost, administration and disruption.
Toner running out
Monitoring and sensible replenishment thresholds can reduce manual checks and last-minute cartridge orders.
Too many devices
A fleet can grow until several lightly used machines are doing work that fewer, better-positioned devices could handle.
Unexpected print costs
Equipment payments, service CPC, consumables and ad-hoc purchases should be visible enough to understand the real cost.
Driver and queue problems
Many printing faults are not broken hardware. Drivers, queues, networks and applications need technical support too.
Poor scanning workflows
Scanning should be configured around where documents need to go, not whatever was easiest to set up on installation day.
Wrong machine in the wrong place
Speed, A3/A4 capability, paper capacity, finishing and scanning should reflect each department’s real workload.
Start with what you already have.
We review your current printers, print volumes, running costs and support needs. We usually recommend more efficient models with a good standard of reliability, and show you why changing is worthwhile by comparing the costs and practical benefits.
List the devices
Identify photocopiers, workgroup printers, desktop printers and scanners, including location, model and ownership or finance position.
Look at actual usage
Review mono, colour and A3/A4 volumes and identify machines doing very little or carrying disproportionate workloads.
Review current costs
We check equipment rental, cost-per-copy rates, minimum billing, toner purchases, IT charges and any cost of ending an existing agreement.
Understand scanning and workflow
Where documents go, how users authenticate, how they print remotely and which cloud platforms are used can change the solution.
Identify service problems
Repeated faults, poor response, difficult toner ordering or unresolved IT problems can matter more than the machine specification.
Recommend the right configuration
Recommend the right machines, in the right places, for your workload and budget.
Choose the right printers for how your team works.
We help you choose the number and type of printers your team needs. Some departments need a shared photocopier; others have a reason to keep a local printer.
- Move volume to the most economical device. Larger shared devices can often produce pages at a lower CPC than numerous small printers.
- Keep local printers where there is a real operational reason. Convenience, confidentiality or specialist workflows can justify them.
- Do not oversize A3. Departments that no longer use A3 should not automatically receive another A3 MFP at renewal.
- Do not oversize speed. Pages-per-minute should reflect real queueing and workload rather than being used as an easy upgrade path.
- Balance print and scan requirements. A department with modest print volume may still need high-quality, high-volume scanning.
Toner monitoring and automatic replenishment.
Toner supply should be predictable without creating shelves full of unused cartridges or leaving a department unable to print.
- Remote monitoring: compatible devices can report toner status and meter information.
- Adjustable thresholds: replenishment should reflect actual usage rather than a one-size-fits-all trigger.
- Automatic supply where appropriate: toner can be dispatched before the machine reaches empty.
- Avoid unnecessary stock: good monitoring should reduce both emergency orders and excessive spare consumables.
- No separate toner-delivery charge: toner is normally included within the relevant Camelott® CPC/service arrangement without an additional delivery fee.
Hardware, print, scan and technical support together.
Printer problems are not always caused by the machine itself. Drivers, print queues, networks and email settings can also stop you printing or scanning. Your managed print provider needs to support these too.
In-house engineers
Our own engineers prepare, install and support your equipment, with commonly needed parts carried in their vans.
Remote diagnosis
Appropriate print, driver, scanning and software faults can often be investigated remotely before deciding whether a site visit is required.
Print queues
Users can be configured around appropriate queues, secure release, departmental access and more resilient printing workflows.
Scanning
Scan-to-email, network folders and supported cloud destinations can be configured around the organisation’s workflow.
Our own servers
Camelott® operates its own print and scanning servers, including solutions that can simplify scan-to-email and print-queue management.
Microsoft 365 & Google
Compatible printing and scanning workflows can be configured for Microsoft 365 and Google environments where appropriate.
Print security, management software and digital workflows.
Print management software can control who prints, hold confidential jobs for authorised release and show where print costs arise. Compatible scanning workflows help staff send documents to the right destination with fewer manual steps.
Print security and user control
- Secure release: hold documents until an authorised user releases them.
- User authentication: PIN, card, application or compatible login methods depending on the environment.
- Departmental controls: restrict colour, functions or devices where this is commercially useful.
- Usage visibility: reporting can help identify where print volumes are being generated.
Scanning and digital workflow
- Scan to email: configure reliable workflows around authentication and mail-server requirements.
- Network and shared folders: route documents to defined business locations where appropriate.
- Microsoft 365: supported workflows can integrate with relevant Microsoft cloud destinations.
- Google environments: compatible applications and workflows are available where they fit the customer environment.
Understand how managed print is charged.
Your quote should show what you pay for equipment, what the service includes and how each printed page is charged.
- Equipment: can be purchased, leased or rented separately from the service arrangement.
- Service CPC: mono and colour usage can be charged according to actual meter readings.
- No minimum billing as standard: Camelott® does not normally force customers to pay for a minimum number of pages they have not produced.
- No automatic monthly or quarterly IT/scan fee: standard setup and support should be defined clearly rather than automatically charging for functionality that may rarely need attention.
- Charges explained upfront: any administration fees or other charges should be shown in your proposal.
Managed print should make the cost easier to understand, not use a complicated bundle to hide the real equipment and service charges.
Managed print cost-per-copy benchmarks.
Cost per copy depends on your equipment, print volumes, location and service needs. These guide rates can help you compare your current agreement; we confirm your rates in a written quote.
A4 service: from approximately 0.2p mono / 2p colour
Many A4 agreements we currently see are around 0.5p mono / 5p colour.
A3 service: from approximately 0.18p mono / 1.8p colour
Many A3 agreements we currently see are around 0.3p mono / 3p colour.
Always check how colour clicks are counted and whether minimum billing, included-print allowances or additional charges change the effective CPC.
What can be included in Camelott® managed print?
What is included depends on your equipment and the support you need. Your proposal will explain what is covered and any exclusions.
Equipment & installation
Photocopier, printer and scanner supply where required, professional delivery, positioning and commissioning.
Network & drivers
Network setup, print drivers, print queues and user configuration.
Security & authentication
Secure-print and compatible authentication options where required.
Scanning & cloud
Scan-to-email, supported workflows and compatible Microsoft 365 and Google applications.
Toner & usage
Toner monitoring and replenishment, meter collection and usage visibility.
Support & training
Parts and labour under the agreed service plan, remote diagnosis, engineer support, user setup and handover.
One photocopier or a multi-site fleet.
Managed print is not only for large enterprises. The same principles apply: understand the equipment, usage, service requirement and workflow, then manage it consistently.
| Requirement | Single / Small Site | Multi-Device / Multi-Site |
|---|---|---|
| Toner | Automatic or assisted replenishment for the device | Central toner visibility across the fleet |
| Support | One route for hardware, print and scan problems | Consistent support process across locations |
| Equipment | Right-size one main device and any necessary printers | Different models matched to different workloads |
| Print queues | Simple queue and user configuration | Departmental, site or secure queues where appropriate |
| Cost visibility | Understand the device lease/purchase and CPC | Compare cost and usage by device, department or site |
Managed print services for schools and academy trusts.
Schools combine high print volumes, multiple user groups, safeguarding, budget pressure and significant scanning requirements.
- Departmental cost visibility where print reporting is useful.
- Secure release and user authentication where confidentiality matters.
- High-volume devices positioned around real term-time demand.
- Reliable scan-to-email and digital workflows.
- Toner monitoring to reduce consumable administration.
- In-house technical support for print, scan and hardware issues.
- Enhanced DBS certification can be provided for relevant staff visiting schools where current.
Managed print with personal technical support.
When you need help, you want to speak to someone who knows your account and understands the problem. Our personal approach gives you a team you can talk to.
Direct, personal service
Customers can normally speak to someone who knows the business, understands the equipment and can help get an issue resolved.
Looking at the whole setup
We look at your machines, support, scanning, print costs and existing contracts together.
In-house technical team
Hardware, printing, scanning and associated technical issues can be handled through the same support structure.
Own print & scanning servers
Alongside PIPS, PaperCut, Hive and MyQ, we have our own servers and software for simpler print and scanning functions at reduced cost. We recommend the approach that fits the functions you need.
Multi-brand equipment
Toshiba Gold Partner, Katun supplier and additional manufacturer options where appropriate.
Multi-award-winning
Repeated SME News recognition for print solutions, managed print and customer service, including Best Office Photocopier & Printer Supplier 2026.
Every recommendation should show a clear operational or commercial benefit. Managed print should make the environment easier to support, easier to understand and more economical to run.
How Camelott® builds a managed print service.
We build the service around your organisation, starting with the equipment you have and the help you need.
Audit the current print environment
Devices, print volume, CPC, finance, toner, service problems, scanning and user workflows.
Specify the right equipment mix
We match each machine’s speed, capacity and location to the team using it.
Agree the costs and service
Equipment purchase or finance and service CPC are presented clearly, with inclusions and applicable charges documented.
Install and standardise
Devices, drivers, print queues, scanning, authentication and applications are configured around the environment.
Monitor toner and usage
Compatible equipment provides toner and meter information to reduce manual administration and improve visibility.
Support and review
Hardware, print and scan problems are supported and the fleet can be reviewed as the organisation changes.
Managed print service buyer checklist.
Ask enough questions to understand the cost and service structure, not just the headline promise of “everything included”.
- Who actually services the equipment? In-house engineers, manufacturer or outsourced network?
- What exactly is included in CPC? Toner, parts, labour, call-outs and monitoring?
- Is there minimum billing? Are you paying for copies you do not produce?
- How are colour clicks counted? Does a small amount of colour trigger a full colour charge?
- Are there recurring IT or scan fees? If so, what work do they actually cover?
- How is toner supplied? Automatic monitoring, manual ordering or separate delivery charges?
- How will the equipment be specified? Is the recommendation based on measured print and scanning demand?
- Who supports printing and scanning? Does the copier supplier help with drivers, queues and scan configuration?
- What price increases are allowed? Read the written service terms.
- What happens if a device becomes unreliable? Is replacement straightforward?
Managed print service questions.
What is a managed print service?
It brings printer and photocopier support, toner and maintenance together, with software and workflows selected around your needs. See what managed print includes.
Can managed print cover one photocopier?
Yes. Camelott supports individual office photocopiers as well as larger print fleets. Compare single-device and fleet support.
Is managed print included with a photocopier lease?
Not automatically. Equipment finance and managed print service are separate arrangements, with their own costs and terms. Read about photocopier leasing.
Does a managed print service include toner?
Toner is normally included in the relevant Camelott cost-per-copy agreement. Monitoring and replenishment depend on your equipment and plan. See how toner monitoring works.
Does Camelott use minimum billing?
No minimum print billing is our standard approach. You are not automatically charged for pages you have not printed. Understand managed print charges.
Can Camelott support scanning as part of managed print?
Yes. We support scan-to-email, network folders and compatible Microsoft 365 and Google workflows. Explore scanning and digital workflows.
Can you help with print queues and driver problems?
Yes. Our in-house technical team supports printing, drivers, queues and scanning as well as the equipment itself. See our technical support.
Can managed print reduce our printing costs?
It can. We compare equipment, print charges, minimum billing and recurring fees to identify where changes could save money. Compare print service costs.
What information do you need for a managed print audit?
Start with your device list, monthly mono and colour volumes, recent bills and existing agreements. Tell us about scanning needs and recurring faults. See what our print review covers.
Why choose Camelott for managed print services?
You get personal support from our in-house technical team, software options matched to your needs and no minimum print billing as standard. Learn about Camelott’s approach.
Can managed print improve document security?
Yes. Compatible systems can hold jobs for authorised release and control access to printing functions. Read about print security and user controls.
How can print management software help control costs?
Usage reports and departmental controls help identify printing activity and restrict unnecessary colour use on compatible systems. Explore print management and cost control.
Which print management software does Camelott offer?
Options include PIPS, PaperCut, Hive and MyQ. We also have our own servers and software for simpler functions at reduced cost. Discuss the software your organisation needs.
Can you manage printers across several locations?
Yes. We support multi-site print fleets, with equipment, monitoring and support matched to each location’s requirements. See multi-site managed print.
Will you recommend replacing our existing printers?
We usually recommend more efficient models with a good standard of reliability. We show you why changing makes sense by comparing your current setup with the proposed costs and practical benefits. See how we assess your existing printers.
Let Camelott® review your print environment.
Send us your device list and recent print bills. We can check your costs, print volumes, toner supply and support needs. We will also look at your existing agreements before suggesting any changes.