Camelott Support page
FIRST – Try general help:
General information and setup
General Training Video
Correctly installing paper
Removing a Jam
Wrong Paper Size
Clean Drums Toshiba
Clean Heads Epson
Paper Thickness
Adding new email address to address book on a Toshiba xx05, xx15 and xx25 Range
Install Driver Epson
Toshiba Photocopier Driver install
Scanning Not Working
Printer Offline
Paper Jam
Line Down The Page
Staples & Paper Clips
How to add a 365 connector for a Toshiba Photocopier. Log in to microsoft Exchange Admin center, go to connectors, then add a connector
Select Your organisation’s email server
Input a name like Office Photocopier
Select the first option and input your domain
Disable security defaults (You can add them back with policies if required)
Go to https://portal.azure.com
Search for Entra ID
Scroll to the bottom and click on Manage Security defaults
Click on properties, then disable security defaults, check my organisation is unable to use apps/devices then click save.
Log on to Toshiba Photocopier admin SMTP and enter these settings with your email and password. Go to email add your email address and goto SMTP client and add these details.
SECOND – See if we have come across
it before and if there is an easy fixes:
Machine Specific Issues/Drivers
A4
PRINTER
5277
COPIER
WORKFORCE 579
A3
WORKFORCE 878, 879
ENTERPRISE WP-C0600, C0750, C210000, M21000
A4
Printer
Copier
e-Studio 338, 388
e-Studio 389
e-Studio 400
A3
e-Studio 2000, 2500
e-Studio XX05,
e-Studio XX15,
e-studio XX16,
e-Studio XX25,
e-Studio XX27,
e-Studio XX28,
e-Studio XX29
Driver C365i
32 bit Driver
64 bit Driver
THIRD – If the problem isn’t resolved with the
above CLICK HERE to contact us
IT issues CLICK HERE to join a remote session