Section 6: Roles and responsibilities

Record the legal responsibility separately from the people who will carry out day-to-day emergency actions. That distinction is particularly important for Enhanced Tier premises and qualifying events.

6.1 Legal responsibility

Responsible Person

The individual, organisation or company with control of the premises or event for the purpose that brings it within scope.

Senior Individual — Enhanced Tier only

Where the Responsible Person is an organisation, record the sufficiently senior individual designated to ensure the organisation complies with the Act.

Do not confuse these legal roles with an Incident Lead. Operational tasks can be delegated, but the Responsible Person cannot pass its statutory responsibility to a contractor or junior member of staff.

6.2 Operational emergency roles

Incident / Duty Lead

Deputy / Backup Lead

People authorised to initiate procedures

6.3 Role handover
6.4 Awareness / instruction status

A specific paid training course is not mandatory under the Act. Record how the people with responsibilities will gain enough understanding and experience to carry out the procedures effectively.

Section 7: Contacting and supporting the emergency services

Decide how 999 will be called, what essential information can be given quickly and how responders can reach the site without relying on one person or one route.

7.1 Primary 999 caller
7.2 Backup caller / alternative
7.3 Key information for the 999 call

Call 999 as soon as it is safe to do so. Do not delay the call while trying to complete a form or gather information that is not immediately available.

Optional M/ETHANE aide-memoire
M — Major incident declared? (for responder use)
E — Exact location
T — Type of incident
H — Hazards present or suspected
A — Safe access routes
N — Number / severity of casualties, if known
E — Emergency services present / required

M/ETHANE is a JESIP format used by emergency responders to share incident information. A premises may use the headings as a useful prompt, but staff do not need to complete a formal M/ETHANE message before calling 999.

7.4 Emergency-service access / rendezvous
7.5 CCTV, keys and access support

Do not record passwords, alarm codes, access-control credentials or sensitive vulnerabilities in a publicly accessible version of this worksheet.

Section 8: Changing, ending and recovering from lockdown

A lockdown procedure may need to change as the incident develops. Record how an all-clear or transition to another procedure will be authorised and verified.

8.1 Authority to change or end the procedure
8.2 Verified all-clear / transition message
8.3 Recovery, welfare and evidence

Do not assume an area is safe simply because the alarm has stopped. The procedure should explain how the all-clear is authenticated and how police or other emergency-service instructions will be followed where they are involved. Staff should not search or “sweep” potentially dangerous areas unless that forms part of an appropriate, trained and authorised response.

© 2026 Camelott® Digital Ltd · Planning worksheet · General guidance only
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