Photocopier Agreement: 10 Questions to Ask
A photocopier agreement provides your business with essential flexibility, but it also carries significant long-term financial commitments. Entering a contract without the right intelligence can lead to "evergreen" clauses and unexpected cost hikes.
At Camelott®, our 4.9-star rating is built on a foundation of absolute transparency. We’ve analysed hundreds of exceptional 5-star reviews to identify the pitfalls of standard service contracts. We care about your business uptime—our client-first philosophy prioritises your ROI and operational security over restrictive fine print.
Essential Audit Checklist
- Monthly Totals
Confirm if service and maintenance are truly inclusive.
- Lease Term
Understand the long-term impact of 3-5 year commitments.
- Volume Usage
Verify if your base price covers your actual printing needs.
- Toner Costs
Check if supplies are automated or billed as extras.
- Service SLA
Confirm priority response times for critical repairs.
- Backup Machines
Is a replacement provided during major downtime?
- Upgrade Rights
Can you modernise your fleet mid-term if needed?
- Buyout Options
Does the agreement allow for equipment ownership later?
- Major Repairs
Define responsibility for major hardware failures.
- Eco Impact
Prioritise efficient technology to help reduce running costs.
What is included in Camelott® service?
We provide a total solution: hardware, onsite maintenance, parts, and automated toner fulfilment with zero hidden fees.
Do you offer short-term rentals?
Yes, while most leases are 3-5 years, we offer flexible rental and hire options for businesses with changing needs.